The iconic drive-in franchise featured in national franchise publication for the strong results of new POS system
SONIC®, America’s Drive-In®, is committed to helping franchisees thrive and prosper by investing in state-of-the-art technology and the training that comes with it. To increase profits and help improve daily operations, SONIC is leading the QSR industry by providing a POS system, as well as an entire team of experts, to help franchisees in their businesses.
In a new article, “POS-itive Results! How SONIC’s POS System Boosts Profits,” published in Franchise, SONIC’s Senior Manager of System Margin Improvement Jerry Fogel writes about how SONIC combines technology and training to generate big results for franchisees.
“As a franchisor, we work to improve the SONIC experience for guests, as well as for franchisees, who own and operate more than 94% of our drive-ins,” Fogel writes. “Enabling our franchisees to run profitable businesses is mutually beneficial.”
Fogel leads SONIC’s Margin Improvement Management team (MIM), which provides intensive training to help franchisees learn how to use the POS system to its full potential. Once franchisees get accustomed to using the software properly, they quickly experience how the POS system helps to keep costs low, drive savings and increase bottom-line revenues.
“The success has been impressive,” Fogel writes. “Franchisees who have been through the MIM process have experienced significant decreases in food costs, paper costs and order voids, leading to higher profits. These higher profits are resulting in more dedicated (and happier) general managers, which in turn creates a better workplace for hourly crew members and the overall franchise organization.”
In addition to the increased profitability and a happier workplace environment, the MIM training allows franchisees to “see how small actions (burning a burger patty, wasting napkins, making guest order errors, etc.) can affect the bottom line” and also creates “more knowledgeable and business-minded general managers who are more passionate about their jobs.”
“The moral of the story is simple,” Fogel adds. “Provide the right tools for your business and ensure that you are using every capability of that tool to its fullest potential to improve performance, profits and passion in the workplace.”
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SONIC®, America’s Drive-In®, is part of the Inspire Brands® family of restaurants. Inspire is a multi-brand restaurant company whose portfolio includes more than 8,300 Arby’s, Buffalo Wild Wings, and SONIC locations worldwide.